This study aimed to propose a process of creative action that is based on a version of design thinking process with six stages (i.e., understand, observe, point of view, ideate, prototype, and test) to promote T-shaped talents in design education in specific, and general education in general. The innovative process first started with literature research, field study, and brainstorming to understand and observe the target audiences resulting in inspired viewpoints, followed by nine-window method and C-sketch technique to develop creative solution concepts, and then scenario building and storytelling with both AEIOU and 5W1H techniques were introduced to help provide distinct perspectives and profound knowledge about the solution concepts with target audiences in mind. Finally, the chosen resolution was realized by prototyping and testing. A case study was demonstrated to present how this newly developed approach works.